Technical Solutions Manager, APJ

Overview

Role involves supporting technical customer needs post-sale and creating a new sub-function.

Ideal candidate has 4+ years experience in SaaS with strong technical knowledge and customer relationship skills.

Locations

• Japan, Tokyo, Tokyo

Requirements

• 4+ years experience
• 1+ year in client-facing role
• Technical knowledge of REST APIs and SSO frameworks

Responsibilities

• Act as a technical advisor
• Translate business needs into technical solutions
• Troubleshoot customer challenges
• Support customer technical relationships
• Develop tools and collateral
• Provide feedback to product teams

Benefits

• Hybrid work
• Flexible hours
• 20 days annual leave
• Monthly hacking sessions
• Regular team events
• Open communication
• Competitive benefits