Client Success Manager

Overview

Role focused on ensuring customer success and maximizing value from cybersecurity services.

Ideal candidate should have 3+ years in cyber security and 2+ years in Client Success.

Locations

• United States

Requirements

• Minimum 2 years in Client Success
• Minimum 3 years in cyber security
• Project management experience required

Responsibilities

• Manage client relationships
• Drive client retention and growth
• Schedule and host client meetings
• Monitor client health
• Create and deliver business reviews
• Engage with Security Operations
• Analyze customer needs
• Manage customer escalations