Senior Professional Services Consultant

Overview

Responsible for guiding clients in implementing and adopting the platform.

Ideal candidate has 8+ years in consulting with strong technical and customer-centric skills.

Locations

• Ireland
• United Kingdom

Requirements

• 8+ years experience in consulting
• Bachelor's degree or equivalent experience
• Strong technical skills in CI/CD and API integration
• Experience in Quality Assurance preferred
• Excellent communication skills
• Experience with SaaS platforms
• Customer-centric mindset
• Willingness to travel

Responsibilities

• Lead SaaS implementation for clients
• Conduct training sessions
• Collaborate with product teams
• Develop client relationships
• Create project documentation
• Troubleshoot implementation issues
• Identify upselling opportunities
• Participate in post-implementation reviews

Benefits

• Flexible work environment
• Competitive compensation
• Diverse and inclusive workplace
• Continuous improvement culture
• Family-first atmosphere