Overview
Role involves managing customer support through various channels.
Ideal candidate should have proven customer support experience and be proficient in English and Spanish.
remotefull-timeEnglishSpanishMicrosoft OfficeCRM
Locations
Requirements
Proven customer support experience Experience in Forex and Financial Market is a plus Excellent command of English and Spanish Proficiency in Microsoft Office Strong phone contact handling skills
Responsibilities
Manage company chats, emails, and calls Identify and assess customer needs Handle inquiries from leads and clients Update CRM and keep records Interact with other departments
Benefits
Bonuses and commissions based on sales results Compensation scheme shared during interview