Customer.io

Engineering Manager, Workflows

Customer.io

Overview

Role involves leading the Workflows team to deliver impactful projects and enhance engineering leadership.

Ideal candidate has 3+ years managing engineers in SaaS and a strong technical background.

152k usd / yearremoteseniorpermanentfull-timeEnglishAI

Locations

  • Northern America

Requirements

  • 3+ years managing engineers
  • Experience in SaaS
  • Strong technical background
  • Track record in fast-moving environments
  • Experience building inclusive teams

Responsibilities

  • Lead team to deliver customer value
  • Foster knowledge sharing
  • Make decisions in ambiguity
  • Align engineering with customer success
  • Champion AI tools
  • Advocate for customer perspective
  • Drive impact through delegation and coaching

Benefits

  • 100% medical coverage
  • 16 weeks paid parental leave
  • unlimited PTO
  • remote work stipends
  • professional development budget