Salesforce Business Analyst

Overview

Role involves supporting a Salesforce team by optimizing processes and enhancing user adoption.

Ideal candidate has proven experience as a Salesforce Business Analyst with strong communication skills.

Locations

• Canada
• United States

Requirements

• Proven experience as a Salesforce Business Analyst
• Strong understanding of Salesforce Sales Cloud and Service Cloud
• Excellent communication and collaboration skills in a remote setting

Responsibilities

• Act as a bridge between business stakeholders and technical teams
• Gather and document business requirements
• Analyze existing Salesforce processes
• Support Salesforce configuration changes
• Assist with user training and documentation
• Collaborate in an EST time zone working environment