VIP Account Manager

Overview

Role focused on managing high-value clients and enhancing their experience in a fast-paced crypto environment.

Ideal candidate has 4+ years in client-facing roles with a strong understanding of crypto markets.

Locations

• United Kingdom, England, London

Requirements

• 4+ years in client-facing roles
• Experience in crypto, fintech, trading, or financial services
• Ability to manage high-value clients
• Fluent in relevant languages
• Strong interpersonal skills

Responsibilities

• Manage high-value traders
• Deliver concierge-level support
• Provide personalized insights
• Identify cross-sell and upsell opportunities
• Monitor client usage and AUM
• Track client satisfaction
• Collaborate with internal teams
• Drive product adoption