Senior CRM Specialist

Overview

Role focused on executing cross-channel communications for e-commerce platform retention and engagement.

Locations

• Singapore

Requirements

• 3 years experience in growth, marketing, CRM or BA roles
• Familiarity with CRM software required
• Strong project management and communication skills

Responsibilities

• Collaborate with cross-functional teams
• Assist CRM Manager in planning and executing programs
• Manage user lifecycle segmentation and reporting
• Drive platform retention and engagement metrics
• Analyze CRM initiatives through A/B testing