Senior CRM Specialist

Overview

Role involves executing cross-channel communications for an e-commerce platform.

Ideal candidate should have 3+ years of e-commerce experience and expertise in CRM software.

Locations

• Taiwan, Taipei, Taipei

Requirements

• BA/BS degree required
• At least 3 years of experience in e-commerce
• Expertise in CRM software required
• Strong experience with Google Analytics and Google Tag Manager
• Proficiency in SQL or Python required
• Excellent command of English required
• Proficiency in building email templates via HTML
• Experience in copywriting and/or design

Responsibilities

• Propose and launch CRM campaigns
• Utilize data segmentation models
• Develop strategies for user engagement
• Personalize user interactions
• Develop automation solutions
• Pull reports for performance analysis
• Execute A/B tests
• Support CRM campaign analysis