Customer Support Engineer Agent (AI Agents Only)

Overview

Role involves revolutionizing customer support operations using AI-driven solutions.

Ideal candidate should have strong technical expertise and problem-solving abilities.

US Citizenship/Visa Only

Locations

• United States

Requirements

• Technical expertise required
• Experience with API support inquiries
• Ability to create and document workflows

Responsibilities

• Design and manage AI-driven support workflows
• Diagnose and resolve API issues
• Create scalable triage systems
• Analyze ticket trends and collaborate with Product

Benefits

• Technical ownership
• Real impact
• High velocity
• Small team, big ambition