Support Representative - German

Overview

Role involves assisting users with mobile service-related queries via phone and email.

Ideal candidate should have strong communication skills and a sales-oriented mindset.

Locations

• Bulgaria

Requirements

• Proficiency in German (B2-C1)
• Prior experience in customer service or sales
• Strong verbal and written communication skills

Responsibilities

• Respond to customer inquiries
• Provide support on account management
• Identify and recommend products
• Document customer interactions
• Meet performance targets
• Maintain customer satisfaction

Benefits

• Competitive salary
• Performance bonus
• Sales bonus
• Food vouchers
• Multisport card
• Additional health insurance