Customer Success Manager

Overview

Proactive Customer Success Manager ensuring client satisfaction and retention.

Ideal candidate has 3+ years in customer success with strong communication and problem-solving skills.

Only candidates from the UK are considered

Locations

• United Kingdom, England, Middlesbrough
• United Kingdom, England, Bath
• United Kingdom, Scotland, Glasgow
• United Kingdom, Scotland, Stirling
• United Kingdom, Northern Ireland, Belfast

Requirements

• 3+ years in customer success or account management
• Experience in SaaS, e-commerce, or finance is a plus
• Strong interpersonal and communication skills

Responsibilities

• Manage customer relationships
• Guide onboarding and training
• Monitor customer health and engagement
• Resolve customer issues
• Track performance metrics

Benefits

• Dynamic team culture
• Opportunities for learning and innovation
• Career growth
• Flexible work environment
• Work-life balance