Associate Renewals Manager (Spanish Bilingual)

Overview

Role managing customer renewals and retention for English- and Spanish-speaking clients.

Ideal candidate should be bilingual in Spanish and English with experience in customer success or sales.

Locations

• United States

Requirements

• Bachelor's degree preferred
• Fluency in Spanish and English
• Experience in customer success or sales
• Proficiency with CRM software
• Excellent interpersonal skills
• Detail-oriented with strong organizational skills

Responsibilities

• Maximize customer retention
• Oversee renewal process
• Evaluate license usage
• Align with customer needs
• Provide administrative support
• Ensure timely renewals
• Collaborate on renewal strategies
• Liaise with customers

Benefits

• Inclusive culture
• Opportunities for learning
• Career growth
• High-energy atmosphere
• Flexibility to work from home
• Work-life balance