Associate Renewals Manager (German Bilingual)

Overview

Role focused on managing customer renewals and retention for German- and English-speaking clients.

Ideal candidate should be fluent in German and English with experience in customer success or sales.

Locations

• United States
• Germany

Requirements

• Bachelor's degree preferred
• Fluency in German and English
• Experience in customer success or sales
• Proficiency with CRM software
• Excellent interpersonal skills
• Detail-oriented with strong organizational skills

Responsibilities

• Maximize customer retention
• Oversee renewal process
• Evaluate license usage
• Align with customers' business needs
• Provide administrative support
• Ensure timely closure of renewals
• Collaborate on renewal strategies
• Liaise with customers for approvals

Benefits

• Inclusive culture
• Opportunities for learning
• Career growth
• High-energy atmosphere
• Flexibility to work from home
• Work-life balance