Associate Renewals Manager (French Bilingual)

Overview

Role focused on managing customer renewals and retention for bilingual clients.

Ideal candidate should be fluent in French and English with experience in customer success or sales.

Locations

• United States

Requirements

• Bachelor's degree preferred
• Fluency in French and English
• Experience in customer success or sales
• Proficiency with CRM software
• Excellent interpersonal skills
• Detail-oriented with strong organizational skills

Responsibilities

• Maximize customer retention
• Manage renewal process
• Assess license usage
• Align with customers' business needs
• Provide administrative support
• Ensure timely renewals
• Collaborate on renewal strategies
• Liaise with customers for approvals

Benefits

• Inclusive culture
• Opportunities for learning
• Career growth
• High-energy atmosphere
• Flexibility to work from home
• Work-life balance