Senior Strategic Customer Success Manager- East

Overview

Role focused on ensuring customer success and driving business growth through strategic initiatives.

Ideal candidate has 4-6 years of experience in customer-facing roles with strong communication and organizational skills.

Locations

• United States

Requirements

• 4-6 years in Customer Success or Account Management
• Strong communication skills
• Highly organized
• Ability to analyze data
• Willingness to travel
• Self-sufficient in software configuration

Responsibilities

• Manage customer relationships
• Optimize customer journey
• Drive renewal and expansion
• Make data-driven decisions
• Collaborate with teams
• Advocate for customer needs
• Build and configure product

Benefits

• Medical, dental, and vision plans
• Paid parental leave
• Monthly health and wellness allowance
• Work from home office stipend
• Lunch reimbursement
• Flexible PTO