Technical Support Specialist

Overview

Role focused on providing technical support and troubleshooting for mobile apps in a customer service environment.

Ideal candidate should have 1-2 years of technical support experience and strong problem-solving skills.

Locations

• Canada

Requirements

• 1-2 years experience in technical support
• Basic understanding of mobile apps and web technologies
• Excellent communication skills
• Strong problem-solving skills
• Passion for customer service

Responsibilities

• Provide technical support to customers
• Troubleshoot technical issues
• Document customer interactions
• Contribute to knowledge base
• Gather customer feedback

Benefits

• Dynamic work environment
• Competitive salary
• Professional growth opportunities
• Engaging team culture