Onboarding Specialist

Overview

Role focused on ensuring a seamless onboarding experience for new restaurant clients.

Ideal candidate has 3+ years in client onboarding, strong communication skills, and SaaS experience.

Locations

• Canada

Requirements

• 3+ years experience in client onboarding
• Experience with SaaS products
• Management experience in restaurant/hospitality preferred

Responsibilities

• Manage onboarding process for new clients
• Provide exceptional customer support
• Collaborate with cross-functional teams
• Develop onboarding materials
• Improve onboarding process based on feedback
• Identify upsell and cross-sell opportunities

Benefits

• Dynamic and innovative company
• Collaborative and fast-paced environment
• Valuable experience in mobile app industry
• Competitive salary
• Competitive benefits policy