Customer Service Representative -- Parent Liaison

Overview

Full-time role focused on providing customer service to families and coordinating with healthcare providers.

Ideal candidate should have 1-2 years of customer service experience and exceptional communication skills.

Applicants must be authorized to work for any employer in the U.S.

Locations

• United States

Requirements

• 1-2 years customer service experience
• 1-2 years computer software experience
• Exceptional communication skills

Responsibilities

• Provide outstanding customer service
• Enter patient registration information
• Coordinate information between physicians and clinics
• Review cost share amounts with families
• Handle variable call-volume

Benefits

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan
• Flex Spending Plans
• 3.5 Weeks Paid Time Off plus 7 paid Holidays
• Life Insurance
• Short/Long Term Disability Insurance
• Sign-On Bonus