Enterprise Implementation Manager

Overview

Role involves managing implementations for Enterprise clients and collaborating with cross-functional teams.

Ideal candidate should have 2+ years in customer-facing roles with experience in SaaS implementations.

Candidates must have eligible working rights and compatible timezone overlap with their team

Locations

• Canada

Requirements

• 2+ years in customer-facing roles
• Project management experience
• Experience in SaaS implementations

Responsibilities

• Configure and launch Coursera's Enterprise product
• Manage projects with small and medium-sized customers
• Onboard clients on Coursera's Enterprise product
• Assist sales team in pre-sales activities
• Define implementation methodology and create project documentation
• Establish feedback mechanism for client feedback

Benefits

• Competitive pay
• Equitable compensation practices
• Flexible workspace choices