Director, Global Customer Advocacy, Universities

Overview

Global leadership role driving customer advocacy and strategic business growth in higher education.

The ideal candidate should have 10+ years of experience in customer-facing roles with a strong background in higher education.

Only candidates with eligible working rights and compatible timezone overlap are considered

Locations

• United States

Requirements

• 10+ years in customer-facing roles
• Strong background in higher education
• Excellent communication skills

Responsibilities

• Act as a strategic advisor on priority deals
• Lead executive sponsor engagements
• Influence curriculum integration
• Drive scaled customer value
• Advocate for customer needs
• Represent Coursera at events

Benefits

• Bonus program
• Equity in the form of RSUs
• Flexible workspace choices