Client Success Manager

Overview

Responsible for ensuring success of Cordial's commercial clients through strategic account management.

Ideal candidate has 4+ years in client management at a SaaS company with strong technical and commercial skills.

Locations

• United States

Requirements

• Bachelor's degree required
• 4+ years in client management
• Experience in SaaS preferred

Responsibilities

• Ensure client success
• Develop success plans
• Manage client relationships
• Drive renewals
• Collaborate with teams
• Participate in business development
• Problem solve client challenges
• Communicate effectively

Benefits

• Equity and bonus
• Medical benefits
• 401k match
• Flexible time off
• Wellness stipend
• Cell phone stipend
• Childcare reimbursement
• Education reimbursement