Overview
Role involves providing technical support and improving customer experience.
Ideal candidate has 2+ years in customer-facing roles with strong problem-solving skills.
hybridmidpermanentfull-timeEnglishZendeskJira
Locations
France, Île-de-France, Paris
Requirements
2+ years in customer-facing role Understanding of HTML, CSS, JavaScript Experience with troubleshooting software
Responsibilities
Provide technical support and troubleshooting Gather and analyze information Manage customer expectations Act as subject matter expert Create help center content Collaborate with departments
Benefits