Technical Integration Specialist

Overview

Role focused on improving customer search experiences through technical integration.

Ideal candidate should have proven experience in customer support or technical support roles with strong knowledge of APIs.

Locations

• EMEA

Requirements

• Proven experience in customer support or technical support roles
• Strong knowledge of web services, APIs, and integration best practices
• Excellent communication and interpersonal skills

Responsibilities

• Help customers improve search experiences
• Collaborate with customers on integration needs
• Assist in troubleshooting integration issues
• Act as a liaison between customers and technical resources
• Respond to customer inquiries
• Maintain knowledge of products and services
• Document customer interactions
• Contribute to integration documentation

Benefits

• Unlimited vacation time
• Competitive compensation package including stock options
• Fully remote team
• Work from home stipend
• Apple laptops provided
• Training and development budget
• Maternity & Paternity leave
• Work with smart people