Customer Success Manager

Overview

Role focused on enhancing customer revenue through product discovery and search experiences.

Ideal candidate has 3+ years in customer success with strong communication and problem-solving skills.

Located in EMEA

Locations

• Hungary

Requirements

• 3+ years in customer success
• Excellent communication skills
• Experience with APIs

Responsibilities

• Ensure customer success with product
• Manage customer relationships
• Troubleshoot support requests
• Create customer documentation
• Improve integration processes

Benefits

• Competitive compensation
• Remote work
• Home office stipend
• Apple laptops
• Training budget
• Parental leave
• Diversity and inclusion initiatives