Customer Success Manager

Overview

Role focused on enhancing customer satisfaction and product integration.

Ideal candidate has 3+ years in customer success with strong communication skills and API knowledge.

Located in EMEA

Locations

• United Kingdom

Requirements

• 3+ years in customer success or related role
• Excellent communication skills
• Experience with APIs

Responsibilities

• Ensure customer success with product
• Manage customer relationships
• Troubleshoot support requests
• Create customer documentation
• Improve integration processes

Benefits

• Competitive compensation package
• Remote work stipend
• Apple laptops provided
• Training budget
• Parental leave
• Diversity and inclusion commitment