Client Success Associate

Overview

Role involves managing client relationships and ensuring satisfaction.

Ideal candidate should have 1-2 years of experience in account management and strong communication skills.

Locations

• Philippines

Requirements

• 1-2 years experience as AU/US Account Manager
• Bachelor's degree in Business Administration or relevant field
• Proficiency with CRM software and MS Office

Responsibilities

• Manage client portfolio for satisfaction and retention
• Build and maintain client relationships
• Serve as primary contact for client inquiries
• Identify opportunities to enhance client operations
• Prepare account status reports
• Conduct client check-ins for feedback
• Guide new clients through onboarding
• Communicate progress on requirements

Benefits

• Medical, Dental Coverage and Life insurance
• Paid Vacation and Sick Leave
• Competitive salary package
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events
• Work Life Balance
• Career growth opportunities