Technical Support Engineer

Overview

Role involves troubleshooting and resolving technical issues for customers while enhancing support processes.

Ideal candidate has proven technical support experience and strong troubleshooting skills.

Open to remote applications within the UK

Locations

• United Kingdom

Requirements

• Proven experience in technical support
• Strong troubleshooting skills
• Coding experience in JVM based languages

Responsibilities

• Investigate and resolve technical issues
• Implement fixes for issues
• Identify and communicate customer feedback
• Meet key performance metrics
• Collaborate with support team members

Benefits

• Competitive salary
• Stock options
• Top-tier private health insurance
• Employee referral scheme
• Learning and Development allowance
• Company-wide events