Technical Partner Success Manager

Overview

Role focused on ensuring partner success through effective technology integration and support.

Ideal candidate has 2+ years in technical/customer success roles with strong technical and communication skills.

Locations

• United Kingdom, England, London

Requirements

• Bachelor's degree preferred
• At least 2 years of experience in a technical/customer success role
• Strong technical background
• Excellent communication skills
• Experience in managing technical issues
• Strong project management skills
• Proven ability to build relationships
• Familiarity with CRM software is a plus

Responsibilities

• Drive partner success through integration and utilization
• Manage technical escalations
• Monitor partner performance metrics
• Collaborate with cross-functional teams
• Provide ongoing technical guidance
• Analyze data for optimization
• Build relationships with partners
• Advocate for partners' technical needs

Benefits

• Competitive salary
• Unlimited Time Off Policy
• Hybrid work approach
• Annual learning budget
• Company Pension Scheme
• Company Health Care Plan
• Travel season ticket loan
• Cycle to work scheme