Senior Manager, Post Sales Education

Overview

Role involves leading training and mentoring within the Post Sales organization.

Ideal candidate has 3+ years in customer support management and a passion for training.

Applicants must be authorized to work for any employer in the United States

Locations

• United States

Requirements

• 3+ years in customer support management
• Bachelor's in Finance, Economics, or Business
• Excellent communication skills

Responsibilities

• Oversee training for new hires
• Collaborate on customer journey mapping
• Build customer training programs
• Ensure proper training for support staff
• Mentor representatives
• Assist with recruiting
• Oversee resource center

Benefits

• Comprehensive medical, dental and vision insurance
• 401k with company match
• Unlimited PTO
• Professional Development reimbursements
• Remote opportunities
• Team offsites