Associate Customer Success Manager

Overview

Role focused on developing customer relationships to enhance retention and loyalty.

Ideal candidate should have 2+ years of experience in Customer Success or Account Management with strong communication skills.

Applicants must be authorized to work for any employer in the United States

Locations

• United States

Requirements

• 2+ years in Customer Success or Account Management
• Financial services or compliance experience preferred
• Strong communication and problem-solving skills

Responsibilities

• Manage customer relationships
• Monitor customer health and usage metrics
• Act as liaison for customer issues
• Collaborate with internal teams
• Assist with renewals and upsell opportunities

Benefits

• Comprehensive medical, dental and vision insurance
• 401k with company match
• Unlimited PTO
• Professional Development reimbursements
• Remote opportunities
• Team offsites