Customer Success Manager

Overview

Role involves leading client relationships and driving value through automation.

Ideal candidate has 4+ years in Customer Success with experience in B2B SaaS and strong technical skills.

Locations

• United States

Requirements

• 4+ years in Customer Success or Technical Account Management
• Experience with B2B SaaS platforms
• Strong communication skills

Responsibilities

• Lead strategic relationships with clients
• Develop tailored success plans
• Translate technical capabilities into use cases
• Collaborate with Product and Engineering teams
• Support pre-sales and onboarding activities

Benefits

• Work with AI platform
• Help clients achieve ROI
• Join a remote-first team
• Shape success function