Communication Center Representative

Overview

Role involves scheduling appointments and providing exceptional member service in a call center environment.

Ideal candidate should have strong communication skills and experience in a high call volume setting.

Locations

• United States

Requirements

• High school diploma required
• Strong computer literacy
• Experience in high call volume environment
• Bilingual strongly desired
• Sales experience desired
• Knowledge of healthcare preferred

Responsibilities

• Conduct calls to schedule assessments
• Provide member details
• Deliver friendly customer service
• Promote in-home assessments
• Schedule appointments
• Maintain compliance
• Adhere to confidentiality
• Fulfill additional duties

Benefits

• Competitive salary
• Performance-based incentives
• Diversity and inclusion initiatives