SaaS Account Manager

Overview

Role focused on driving expansion and retention of existing SaaS accounts.

Ideal candidate should have 1-3 years of experience in SaaS sales or account management with strong communication skills.

Locations

• Germany

Requirements

• 1-3 years of experience in sales or account management
• Strong understanding of technology products
• Proven track record in managing customer relationships

Responsibilities

• Manage account lifecycle from renewal to expansion
• Conduct Quarterly Business Reviews
• Maintain customer engagement and satisfaction
• Develop strategies for account value
• Collaborate with support and product teams
• Utilize CRM for account tracking
• Achieve sales and loyalty targets