Commercetools

Support Team Lead

Commercetools

Overview

Role involves leading the support team and ensuring customer satisfaction.

Ideal candidate should have experience in support roles and strong leadership skills.

hybridEnglish

Locations

  • Australia, Victoria, Melbourne

Requirements

  • Experience in support roles
  • Leadership skills
  • Ability to manage team logistics

Responsibilities

  • Supervise support activities
  • Participate in team activities
  • Handle escalated support situations
  • Coach team members
  • Collaborate with other teams

Benefits

  • Competitive compensation
  • Workation
  • Learning budget
  • Flexibility
  • Diverse workplace