Senior Client Operations Associate

Overview

Role involves managing client operations and enhancing client experiences.

Ideal candidate has 5+ years in operations with a strong customer focus and analytical mindset.

Candidates must reside in specific states for remote work

Locations

• United States, North Carolina
• United States, Oregon
• United States, New York
• United States, Tennessee
• United States, Minnesota
• United States, California
• United States, Florida
• United States, Utah
• United States, New Jersey
• United States, Washington
• United States, Michigan
• United States, Texas
• United States, Colorado
• United States, Illinois
• United States, Massachusetts
• United States, Connecticut
• United States, Ohio
• United States, Georgia
• United States, Maryland
• United States, Virginia
• United States, Arizona
• United States, Wisconsin
• United States, Nevada

Requirements

• 5+ years in operations or customer facing roles
• Strong focus on customer experience
• Technical proficiency in Google Suite and other tools

Responsibilities

• Own day-to-day client operations
• Drive process improvement
• Support clients from sale to renewal

Benefits

• Flexible work arrangements
• Professional development opportunities
• Mission-driven culture