Colibri Group

Sales Manager

Colibri Group

Overview

Dynamic Sales Manager leading customer service team to drive revenue and improve customer satisfaction.

Ideal candidate has 3-5 years in sales or customer service leadership with a proven sales achievement record.

remotemidpermanentfull-timeEnglishCRM systemsSalesforceZendesk

Locations

  • United States

Requirements

  • Bachelor's degree or equivalent experience
  • 3-5 years in sales or customer service leadership
  • Proven sales target achievement
  • Strong analytical and problem-solving skills
  • Excellent communication and motivational skills
  • Experience with CRM systems

Responsibilities

  • Lead and develop customer service team
  • Set and track performance goals
  • Partner with Sales and Marketing
  • Monitor service team performance
  • Implement coaching and training programs
  • Manage escalated customer issues
  • Use data for process improvements
  • Report on team performance to leadership