Customer Success

Overview

Role blends customer support and success with a goal of transitioning to client management.

Ideal candidate should have a customer-first mindset and ability to drive business impact.

Locations

• United States

Requirements

• Customer-first mindset
• Ability to communicate with C-level executives
• Demonstrated ability to drive business impact

Responsibilities

• Drive brand loyalty through customer support
• Onboard and manage enterprise clients
• Identify and implement strategic improvements

Benefits

• Equity in CoinTracker
• Medical benefits
• Dental benefits
• Vision benefits
• 401(k)
• Life insurance
• PTO