Operations Associate

Overview

Role focused on customer support and operational execution in the crypto industry.

Ideal candidate has 3+ years in crypto or customer support with strong operational skills.

Locations

• Philippines

Requirements

• 3+ years experience in crypto, finance, or customer support
• Knowledge of Bitcoin, Ethereum, DeFi, and NFT
• Proficient in CRM and blockchain analytics tools

Responsibilities

• Provide customer support across channels
• Execute daily workflows
• Identify and escalate issues
• Assess listing applications
• Collaborate with internal teams
• Track and report key performance metrics
• Maintain relationships with customers and partners
• Stay updated on industry trends