Supervisor, Customer Success Team

Overview

Role involves leading a customer success team to ensure high-value customer satisfaction.

Ideal candidate should have 3+ years in customer management and knowledge of blockchain.

Locations

• United Kingdom

Requirements

• Minimum 3 years in customer/account management
• Basic knowledge of blockchain
• Experience with Google Suite

Responsibilities

• Supervise a team of analysts
• Handle customer escalations
• Advocate for customers
• Identify customer needs
• Enhance customer experience

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Target bonus
• Target equity