CX Program Lead, Voice of Customer

Overview

Role focused on enhancing customer experience through data analysis and cross-functional collaboration.

Ideal candidate has 6+ years in program management with strong communication and relationship-building skills.

Locations

• United States

Requirements

• 6+ years experience in program/project management
• Excellent communication skills
• Ability to analyze data for insights

Responsibilities

• Analyze data for actionable insights
• Create reports and dashboards
• Build relationships with Product, Engineering & Design teams

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k)