Customer Support Agent

Overview

Role involves providing exceptional customer support and expertise on Coinbase products.

Ideal candidate is motivated by Coinbase's mission and has experience in customer service.

Locations

• Cyprus

Requirements

• 1 year experience in customer service
• Flexible and adaptable
• Fantastic communication skills

Responsibilities

• Promote customer retention
• Provide best in class support
• Utilize data to address issues
• Identify customer needs proactively
• Communicate with partners
• Develop understanding of products