Coinbase

Customer Success Agent II

Coinbase

Overview

Role focused on delivering exceptional customer support and resolving issues efficiently.

Ideal candidate has 1+ years in customer service and a passion for crypto.

41k gbp / yearhybridjuniorpermanentfull-timeEnglishJiraSalesforce

Locations

  • United Kingdom, England, London

Requirements

  • 1 year customer service experience
  • Basic knowledge of blockchain and crypto
  • Fantastic communication skills

Responsibilities

  • Provide customer support across channels
  • Investigate and resolve customer issues
  • Educate customers on products

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits