IT Support Technician

Overview

Role involves providing IT support and managing technology systems.

Ideal candidate should be a recent IT graduate or have up to 2 years of IT support experience.

Locations

• United States, California, Los Angeles

Requirements

• Degree in IT or related field
• Up to 2 years of IT support experience
• CompTIA A+ preferred
• Cisco CCNA preferred
• CompTIA Security+ preferred

Responsibilities

• Provide technical support for Help Desk tickets
• Manage user account lifecycle
• Assist with onboarding new hires
• Maintain accurate records in Asset Management
• Create and update documentation
• Handle requests for Box folders
• Securely erase storage media
• Collect assets from terminated employees

Benefits

• Medical, Dental, Vision Plans
• 401(k) match
• PTO: 15 days
• Company paid holidays
• Monthly mobile reimbursement
• Fully stocked kitchen
• Performance bonus
• Training events