Client Support Manager

Overview

Role involves managing client support and ensuring timely delivery of solutions.

Ideal candidate should have a Bachelor's degree and strong problem-solving skills.

Locations

• Canada, Ontario, Toronto

Requirements

• Bachelor's degree required
• Knowledge of case ticketing system
• Ability to troubleshoot conflicts
• Strong communication skills
• Analytical and problem-solving skills
• Detail-oriented
• Good organizational skills
• Previous industry experience preferred

Responsibilities

• Manage critical issues
• Coordinate client calls
• Review client comments
• Participate in meetings
• Maintain business relationships
• Observe ticketing system issues
• Build strong client relationships
• Coordinate support team efforts

Benefits

• Health & Dental benefits
• Paid vacation
• Townhall meetings
• Outdoor lunch space
• Social events
• Health and Wellness focus
• RRSP Matching Program
• Experience in a growing corporation