Developer Support Engineer

Overview

Role involves providing technical support to developers and enhancing customer integration efforts.

Ideal candidate has experience in developer support and a strong web/mobile development background.

Locations

• United Kingdom, England, London

Requirements

• Hands-on coding experience
• Experience in customer-facing role
• Bachelor's degree in Computer Science
• Excellent analytical skills
• Proficient in English

Responsibilities

• Respond to technical support requests
• Debug customer issues
• Handle code-related queries
• Maintain ownership of support cases
• Monitor support channels
• Enhance documentation
• Collaborate with teams
• Contribute code to SDKs