Senior Customer Solutions Engineer

Overview

Role involves being a trusted technical advisor to ensure customer success with Cloudflare products.

Ideal candidate should have 8+ years in customer relationship management and a deep understanding of internet technologies.

Locations

• Sweden

Requirements

• 8+ years in post-sales customer relationship management
• Deep understanding of internet protocols
• Experience with scripting languages like Python or JavaScript

Responsibilities

• Serve as a trusted technical advisor
• Deliver organized onboarding for customers
• Provide proactive technical guidance
• Collaborate with teams for technical escalations
• Identify opportunities for customer expansion