Customer Support Coach

Overview

Role focused on providing exceptional customer support and fostering relationships with hotel partners.

Ideal candidate has 1+ years in hospitality and is fluent in English and Thai with strong communication skills.

Locations

• Thailand

Requirements

• 1+ years hospitality experience
• Customer service experience preferred
• Fluent in English and Thai
• Excellent communication skills
• Problem-solving skills
• Computer skills
• Strong customer relationship skills

Responsibilities

• Provide exceptional customer support
• Resolve inquiries across multiple channels
• Foster strong customer relationships
• Gather customer feedback
• Create training materials
• Stay updated on system changes

Benefits

• Remote work
• PTO
• Corporate apartment accommodations
• Paid parental leave
• Home office stipend
• Professional development courses
• Therapy and coaching sessions
• Access to professional development