Customer Support Coach

Overview

Role focused on advocating for customers and providing exceptional support.

Ideal candidate has 1+ years in hospitality and strong communication skills.

Locations

• Northern America

Requirements

• 1+ years hospitality experience
• Previous customer service experience preferred
• Native or fluent in English
• Excellent communication skills
• Excellent problem-solving skills
• Skill with computers and systems
• Excellent internet connection

Responsibilities

• Provide exceptional customer support
• Resolve inquiries via multiple channels
• Foster strong customer relationships
• Gather customer feedback
• Create training materials
• Stay updated with system changes

Benefits

• Remote work
• PTO according to local labor laws
• Free corporate apartment accommodations
• Full paid parental leave
• Home office stipend
• Professional development courses
• Therapy and coaching sessions
• Access to professional development