Manager, Customer Success

Overview

Role involves leading a team of Customer Success Managers to enhance customer experiences and drive business success.

Ideal candidate has 5+ years in Customer Success and experience managing high-performing teams.

Locations

• United States

Requirements

• 5+ years in Customer Success
• 2+ years managing CSM teams
• Experience with B2B SaaS customers

Responsibilities

• Lead a team of CSMs
• Drive execution of Customer Engagement Process
• Oversee account management and renewals

Benefits

• Equity
• 401k
• Health, Dental, and Vision insurance
• Spending accounts
• Life & Disability
• Paid parental leave
• Flexible paid time off
• Professional development stipend